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Viewing the Job Control Status Report

When a process is complete, you may have the option to access a Job Control Status report. This report shows the Job Number, the date and time when it started and stopped, and the job status. It also shows the date and time that each step in the process was executed.

To open the Job Control Status report, click Report in the message that informs you that processing is complete.

You have the following options:

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Navigate through multiple pages using arrows to move forward, back, to the beginning, or to the end.

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Go directly to a page by typing the page number in the Page box.

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Enter search text in the Search box. Click Search Next to find the next occurrence.

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In the Actions menu, select Print, Convert to PDF, or Print/PDF Pages.

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Click XLS to export the report to Excel format and save it in your Downloads folder.

Additional Resources and Feedback

Contact PrismHR Customer Support

If you need assistance from PrismHR Customer Support, complete the following information:

Access the Customer Resource Center (CRC) and complete the following information:

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Enter your email address in the Email field

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Enter your CRC password in the Password field.

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Click Log in.

Note: If you don’t have a CRC log-in, please contact your manager, or lead support contact in your organization to request access to the CRC.

Select one of the following options:

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Chat With Us

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Submit A Case

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Request A Call

Search for Additional Topics on the PrismHR Customer Resource Center (CRC)

The Customer Resource Center (CRC) contains many helpful articles and files. Complete the following information to search for additional topics:

Access the Customer Resource Center and complete the following information:

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Enter your email address in the Email field

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Enter your CRC password in the Password field.

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Click Log in.

Note: If you don’t have a CRC log-in, please contact your manager, or lead support contact in your organization to request access to the CRC.

Enter a keyword in the Search Cases, Knowledge Base and the Community field.

Click Search.

Review the search results and click the link for a topic.

Suggest Product Enhancements

Share your product enhancement ideas with us.

We value your input, and we have launched this forum to collect your suggestions on how we can improve our products and make the user experience even better!

Access the Client Resource Center - PrismHR Ideas page and complete the following information:

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Enter your email address in the Email field

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Enter your CRC password in the Password field.

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Click Log in.

Note: If you don’t have a CRC log-in, please contact your manager, or lead support contact in your organization to request access to the CRC.

(Optional) Select Popular, Recent, or Oldest from the drop-down to review ideas submitted by other users.

Click Post an Idea

Complete the information in the Post an Idea window.

Note: Please post only one idea per submission, but you may submit as many ideas as you would like.